Course Overview Since the inception of the DRO, there have been a significant number of changes. This course aims to build on experience by ‘walking through’ a standard DRO application. The course places emphasis on the practical challenges intermediaries face on a daily basis.
When: April 3–4, 2024
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Course Overview The FCA publishes rules and principles that debt counsellors must adhere to. The FCA’s focus on avoiding consumer detriment and helping vulnerable consumers has raised the regulatory bar since 2014. Are we delivering what the FCA expects? This session helps advisers and their managers plot a route to ensure they are providing advice that meets FCA rules and principles, whilst giving the opportunity to share best practice with colleagues.... Details When: April 9–10, 2024
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Course Overview With advisers reporting an increase in numbers of clients with suicidal thoughts, this course aims to support advisers to feel better equipped and more confident to offer support to clients.
When: April 11–12, 2024
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A look at how to identify whether a benefit overpayment is recoverable, challenging decisions, and strategies for situations where a client will struggle to repay an overpayment. The webinar is being delivered in partnership with the City of Wolverhampton Council's Welfare Rights Service. CPD: 1.5 (technical debt advice training category)
When: April 16, 2024
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Course Overview This half day online course deals with the emerging problem of the ‘mortgage prisoner’. It examines what a mortgage prisoner is, and how the issue came about. The course also examines the issue of interest only mortgages, which disproportionately affects ‘mortgage prisoners’. It goes on to discuss the regulatory obligations on mortgage lenders, and highlights the support that lenders should offering. Through completing this course, advisers will gain an... Details When: April 16, 2024
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Course Overview Council tax arrears are the most common priority debt our clients have, and we see increasing numbers of clients with deficit budgets who are unable to pay them. Advisers are more aware of applications for discretionary write-offs, but local authorities are reluctant to give them. This course is written and presented by barrister and council tax expert Alan Murdie, and will help you get results for your clients.... Details When: April 17, 2024
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Course Overview To provide an overview of vulnerability in society, how it impacts upon people in debt and can act as a barrier to active participation in society.
When: April 17–18, 2024
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Course Overview This course provides essential knowledge and practical tips for money advisers dealing with council tax debts, with particular emphasis on responding to recovery and enforcement action.
When: April 23–24, 2024
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Course Overview Considering technical and practical issues, this course will provide advisers with the knowledge and skills to assist clients whose essential expenditure exceeds their income.
When: April 29–30, 2024
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Course Overview A practical course providing skills and techniques to support those working with clients with English as a second or additional language.
When: May 1–2, 2024
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Course Overview Complementing our DRO Practice and Procedures and DRO Law and Theory courses, Debt Relief Orders: The Tricky Bits will look at areas that intermediaries have raised as being ‘tricky’ during previous training sessions. The course will take an in depth look at those difficult issues that can arise when advising clients on DROs.
When: May 7–8, 2024
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Course Overview This course will provide an in depth look at a range of different types of penalties issued in England and Wales for parking and other traffic infringements. This is a very common issue that clients seek advice about and so it will prove valuable to all advisers who wish to improve their knowledge of these penalties, how they are issued and how to deal with them.
When: May 9–10, 2024
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Course Overview Based around a number of case studies for participants to consider and discuss, the course looks at a wide range of developments over the past 12 months. (Programme subject to change to ensure that the latest developments are included.) Winter/Spring Edition
When: May 13–14, 2024
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Course Overview This course is for money advisers wishing to become a DRO intermediary. It covers the basic criteria a client must satisfy to qualify for a DRO and outlines the checks an intermediary must take before submitting a DRO application.
When: May 14, 2024
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It takes time and experience to become a specialist. Money Advice Foundations is designed to provide a short extension of the topics encountered in Money Advice in Practice and is the first step on a road that, through subsequent experience and learning, will take you to specialist status.
When: May 20–21, 2024
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