This course provides essential knowledge and practical tips for money advisers dealing with council tax debts, with particular emphasis on responding to recovery and enforcement action.

By the end of this course, delegates will:

• explain discretionary reductions in council tax under section 13A of the Local Government Finance Act 1992,
• explain how to respond effectively to liability order proceedings,
• describe how to commence appeals to the Valuation Tribunal,
• present arguments to local authorities for taking back debts referred to bailiffs,
• identify ways of challenging unfair and unlawful council tax decisions and enforcement practices.

Level: Caseworker/Specialist

CPD: 4.5 points (technical debt advice training)

Duration: Two half days

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